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Branded “DZ” for dingzhi, or “customized,” the system invites residents to submit proposed routes through a city-run platform. Others with similar travel needs can opt in or vote, and if demand meets the threshold — typically 15 to 20 passengers per trip — the route goes live.

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Through an online platform opened May 8, users enter start and end points, preferred times, and trip frequency. If approved, routes can begin running in as little as three days.

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the new platform shortens what was once a slow, bureaucratic process for launching new routes. But he acknowledged early challenges: passenger demand is uneven, public awareness remains low, and planning still relies heavily on manual fieldwork. “Going forward, we need to improve route planning, upgrade platform functions, and boost visibility,”

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